The most common questions

First, you need to create a user profile on the platform. After that, by clicking on the "place a lot" button, you can fill out an application for placing a lot.

Our moderators will review it, contact you to confirm the lot and place it on the platform. We post a wide variety of offers: from a children's drawing to souvenir sleeves from the front or programming lessons!

When your lot is purchased, the platform will connect you with a buyer.

By purchasing any of our lots, you also help the army, because the full value of the lot is transferred to the "Archangel Svitla" MFB!

To participate in the auction, you need:

1) Register on the platform

2) Choose a lot to your liking and place a bet

3) If, at the end of the auction, your bid is the highest, you will receive a message and you can pay for the lot from the "Won lots" page in the profile

4) Payment is made through the Fondy payment system and goes directly to the "Archangel Svitla" MFB

5) After confirmation of payment, we will provide your contact to the seller to sell the lot!

After receiving a notification that you have become a winner in the auction, you need to go to your profile page on the Lota Proty website and go to the "won lots" tab.

The lot that needs payment will be there, next to it will be the "pay" button. After clicking on the button, you will be directed to the payment page of the Fondy service.

Once the auction winner has paid for the lot and we have received confirmation from the Fondy system, we provide the lot owner with the winner's contact details and 24 hours to get in touch and arrange all shipping details.

As a buyer, all you have to do is pay and wait for the seller to contact you.

If this did not happen, we advise you to write to our support service so that we can help solve this problem.

After the lot has been paid for and the payment has been confirmed by our partner Fondy, you will receive an SMS message with the winner's contact information - name and phone number.

After that, you have 24 hours to contact the buyer and agree the details of the transfer of the lot (time, date, method of delivery, etc.).